Privacy and Cookies

Privacy and Cookies

Data Protection Act 1998

This website is sponsored by the Department for International Trade. We process personal data for the purposes of promoting UK business competitiveness, to help secure overseas sales and investments and to support and develop UK inward investment. Recipients of the personal data we may hold on you may include the Department for International Trade's regional network, its overseas network, other UK Government Departments and our partners.


The GOV.UK website provides details on what cookies do on Government websites, including this site.


You can send us a message at this email address: FDI Online Platform

If you are asking for information we do not already publish on the site, we will deal with your query. In doing so we may need to contact other organisations to find answers to your questions. If your question is technical, we may need to pass it to our technology supplier. In such cases we will only pass on personal data if it is necessary to do so, and we will not keep your personal data or records of our correspondence longer than necessary.

Changes to this Privacy and Data Protection statement

If this privacy and data protection statement changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

If you have a query or complaint about this privacy policy or about the site, you can contact via this email address: FDI Online Platform

Data Controller

Any information you provide will be held securely and in accordance with the Data Protection Act 1998.

You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you want to ask whether the Department for International Trade holds any personal data relating to you, you can write to  us at:

Data Protection Officer

The Department for International Trade

1 Victoria Street



Alternatively you can email your request to

The Department for International Trade Information Charter

We need to handle personal information about you so that we can provide services for you. This is how we look after that information.

When we ask you for personal information, we promise:

  • to make sure you know why we need it ;

  • to only ask for information proportionate to what we need;

  • to protect it and make sure nobody has access to it who shouldn't;

  • to let you know if we share it with other organisations to give you better public services - and if you can say no;

  • to make sure we don't keep it longer than necessary; and

  • not to make your personal information available for commercial use without your permission.

In return, we ask you to:

  • give us accurate information; and

  • tell us as soon as possible if there are any changes, such as a new address.

This helps us to keep your information reliable and up to date.

You can ask for more information on:

  • how to find out what information we hold about you and how to ask us to correct any mistakes;

  • agreements we have with other organisations for sharing information;

  • our instructions to staff on how to collect, use and delete your personal information;

  • how we check the information we hold is accurate and up to date; and

  • how to make a complaint.

For more information, please contact:

Andrew Strachan



In abiding by the above commitments, we will keep to the law, including the Data Protection Act 1998 and the Freedom of Information Act 2000. For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:

Wycliffe House,

Water Lane,



SK9 5AF.

Phone: 08456 30 60 60 or 01625 54 57 45

Fax: 01625 524510.